Practising the Hard Part of Listening

soundOne of our Habits at KCS is Listen to Understand. Hearing comes easily for most of us. Listening requires a bit more effort but we usually try our best with that. It’s the ‘understand’ part that is trickiest. Some cool things are happening here with that Habit and they’re a reminder of why it matters.

Understanding means stepping out of our old opinions, assumptions, and even otherwise-justified practices to fully understand those of others. It requires another one of our Habits, Flexible Thinking. Cognitive science Daniel T. Willingham helps explain why that makes it so tricky. In his book Why Don’t Students Like School:  A Cognitive Scientist Answers Questions About How the Mind Works and What It Means for the Classroom, Willingham explains that the brain, surprisingly, is not designed for thinking. That’s right. For all its smarts, it’s actually designed to avoid thinking. When listening, the unmotivated and undisciplined brain will work to hear what it wants to hear, or rapidly defeat what it finds contradictory and therefore too much trouble. Hmm. Does that sound like some conversations you’ve heard (or even had) before?

The KCS Habits are not just for students. Listening to our senior students recently, we introduced a modified timetable during the week of exams so grade 7 and 8 students had choice in how they spent their mornings: either in subject-specific extra help or an open-study session. Earlier this year, when our senior students asked for more independence, numerous other new practices based on student suggestions were introduced (some examples include: freedom to eat lunch with friends from the other class; grade 8s being allowed to eat lunch in the Student Lounge; Special Lunches for 7s and 8s in their corridor instead of Canada Hall; more choices for students who want to stay in to work during recess). Readers of “Stay Connected” are learning direct from the students about some of the changes they helped make happen. We listened and understood. The result has been a breath of fresh air for us all.

“Respect, manners and try your best” are school rules that we all strive to follow. Figuring out what’s best is tricky. Listen to Understand is the first big step. Students and faculty are showing they can take it from there.

Andrea Fanjoy,
Assistant Head, Academics
You can follow Andrea on Twitter @afanjoy.

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